WEBVTT 1 00:00:00.000 --> 00:00:02.667 (lively music) 2 00:00:04.200 --> 00:00:06.450 Welcome to Hadley Presents. 3 00:00:06.450 --> 00:00:10.470 I'm your host, Ricky Enger, inviting you to sit back, 4 00:00:10.470 --> 00:00:14.460 relax, and enjoy a conversation with the experts. 5 00:00:14.460 --> 00:00:18.000 In this episode, we discuss safely managing medication 6 00:00:18.000 --> 00:00:20.730 with options from En-Vision America. 7 00:00:20.730 --> 00:00:23.580 And joining us are Monica Buboltz, 8 00:00:23.580 --> 00:00:26.790 rehabilitation teacher for blind and visually impaired 9 00:00:26.790 --> 00:00:31.110 and director of marketing for En-Vision America, Jenna Reed. 10 00:00:31.110 --> 00:00:33.150 Welcome to the show, both of you. 11 00:00:33.150 --> 00:00:34.920 Morning everyone. 12 00:00:34.920 --> 00:00:37.260 It is so good to have you both, 13 00:00:37.260 --> 00:00:39.390 and we're talking about a subject 14 00:00:39.390 --> 00:00:43.290 that is actually a favorite among our audience, 15 00:00:43.290 --> 00:00:46.830 partly because it's an incredibly important topic. 16 00:00:46.830 --> 00:00:51.830 That is, how do we manage medication safely and effectively, 17 00:00:52.260 --> 00:00:55.380 and most importantly, accessibly. 18 00:00:55.380 --> 00:00:59.250 So, you know, just being able to do that independently 19 00:00:59.250 --> 00:01:01.110 in a way that works for you. 20 00:01:01.110 --> 00:01:04.530 It's something that people often ask about, 21 00:01:04.530 --> 00:01:08.550 and so just being able to present those options to people, 22 00:01:08.550 --> 00:01:10.080 it's going to be a great time 23 00:01:10.080 --> 00:01:12.540 and very informative with both of you. 24 00:01:12.540 --> 00:01:14.910 So again, so happy to have you. 25 00:01:14.910 --> 00:01:18.330 Before we get started, why don't we just take a minute 26 00:01:18.330 --> 00:01:20.790 to let you both introduce yourselves 27 00:01:20.790 --> 00:01:23.790 and talk a little bit about who you are and what you do. 28 00:01:23.790 --> 00:01:25.560 Monica let's start with you. 29 00:01:25.560 --> 00:01:27.120 Yes, good morning everyone. 30 00:01:27.120 --> 00:01:30.450 My name is Monica Buboltz and I live in Minnesota, 31 00:01:30.450 --> 00:01:33.360 and right now it's a beautiful wintertime here. 32 00:01:33.360 --> 00:01:35.700 I have worked in the medical field 33 00:01:35.700 --> 00:01:39.240 for over forty some years, retired from there, 34 00:01:39.240 --> 00:01:41.820 but I continued my own business, 35 00:01:41.820 --> 00:01:43.980 which is rehabilitation teacher 36 00:01:43.980 --> 00:01:46.650 for people with vision and blindness. 37 00:01:46.650 --> 00:01:48.360 And I'm very passionate about it 38 00:01:48.360 --> 00:01:51.450 because I've lived with blindness my whole life. 39 00:01:51.450 --> 00:01:53.460 I do have some remaining vision, 40 00:01:53.460 --> 00:01:57.240 but I do relate to the folks that I work with very well 41 00:01:57.240 --> 00:02:00.150 because I get it and it's a struggle every day, 42 00:02:00.150 --> 00:02:02.460 but you know, there's always something worse out there. 43 00:02:02.460 --> 00:02:04.800 So, you know, there's nothing in life you can't do, 44 00:02:04.800 --> 00:02:07.650 as my braille teacher said, except maybe drive a car. 45 00:02:07.650 --> 00:02:10.020 And I was able to do that for a short time. 46 00:02:10.020 --> 00:02:12.720 So that's my story and I'm sticking to it, 47 00:02:12.720 --> 00:02:14.220 and what we're talking about today 48 00:02:14.220 --> 00:02:16.320 is a very important subject to me. 49 00:02:16.320 --> 00:02:18.690 So, thank you for having me. 50 00:02:18.690 --> 00:02:20.760 Fantastic, Monica, thank you. 51 00:02:20.760 --> 00:02:24.540 And Jenna, you are in a slightly warmer climate 52 00:02:24.540 --> 00:02:26.130 than Monica, I think. 53 00:02:26.130 --> 00:02:28.230 Tell us a bit about who you are 54 00:02:28.230 --> 00:02:30.480 and what you do with En-Vision America. 55 00:02:30.480 --> 00:02:32.010 Hi Ricky, thank you so much 56 00:02:32.010 --> 00:02:34.290 for having me and Monica on today. 57 00:02:34.290 --> 00:02:36.420 So, I am with En-Vision America. 58 00:02:36.420 --> 00:02:38.280 I'm a director of marketing. 59 00:02:38.280 --> 00:02:40.230 We are in Palmetto, Florida, 60 00:02:40.230 --> 00:02:43.440 so the West Coast or the Gulf Coast of Florida. 61 00:02:43.440 --> 00:02:45.840 So, let's jump into, 62 00:02:45.840 --> 00:02:48.180 I guess letting people know 63 00:02:48.180 --> 00:02:51.420 what is available for medication management. 64 00:02:51.420 --> 00:02:56.420 'Cause I think it's difficult when you are not able 65 00:02:57.120 --> 00:03:00.030 to check out what's on the printed label, 66 00:03:00.030 --> 00:03:02.070 and maybe you've never been able to do that, 67 00:03:02.070 --> 00:03:04.650 or maybe you have vision loss. 68 00:03:04.650 --> 00:03:07.140 And so, you used to be able to just pick up the bottle 69 00:03:07.140 --> 00:03:10.170 and see what's on it, but now you can't. 70 00:03:10.170 --> 00:03:13.080 And I think that there really isn't 71 00:03:13.080 --> 00:03:14.790 a one size fits all approach 72 00:03:14.790 --> 00:03:17.400 because some people don't like technology, 73 00:03:17.400 --> 00:03:19.830 some people don't know braille. 74 00:03:19.830 --> 00:03:24.150 Some people, you know, still can see things in large print. 75 00:03:24.150 --> 00:03:26.730 So, I guess I'm wondering 76 00:03:26.730 --> 00:03:29.010 what are the options that are available 77 00:03:29.010 --> 00:03:31.680 from En-Vision America, Jenna? 78 00:03:31.680 --> 00:03:34.743 Sure, we have a lot of options available. 79 00:03:35.610 --> 00:03:37.740 You know, We want to cover the gamut. 80 00:03:37.740 --> 00:03:39.270 Basically, at our core, 81 00:03:39.270 --> 00:03:42.600 we want to make the information on medication labels, 82 00:03:42.600 --> 00:03:46.320 visual and in the large print if needed or audible. 83 00:03:46.320 --> 00:03:48.690 We also work in dual language labels. 84 00:03:48.690 --> 00:03:50.400 And then for people who are taking 85 00:03:50.400 --> 00:03:52.200 the controlled substance safety labels, 86 00:03:52.200 --> 00:03:54.300 we have an offering for that as well. 87 00:03:54.300 --> 00:03:56.010 So, our most popular offering 88 00:03:56.010 --> 00:03:58.470 or our flagship which a lot of people know about 89 00:03:58.470 --> 00:04:00.900 is our talking prescription labels. 90 00:04:00.900 --> 00:04:02.370 Those are ScripTalk. 91 00:04:02.370 --> 00:04:03.630 They're very easy to use. 92 00:04:03.630 --> 00:04:06.780 They're free at thousands of pharmacies throughout the US. 93 00:04:06.780 --> 00:04:08.850 Real quick, basically the pharmacist 94 00:04:08.850 --> 00:04:10.530 puts a small circular tag, 95 00:04:10.530 --> 00:04:13.080 usually on the bottom of your prescription bottle. 96 00:04:13.080 --> 00:04:15.600 And then you can either use a little device, 97 00:04:15.600 --> 00:04:19.590 I liken it to an old school portable CD player, 98 00:04:19.590 --> 00:04:22.020 and you set it down and you just push a simple button, 99 00:04:22.020 --> 00:04:23.580 it reads it out loud. 100 00:04:23.580 --> 00:04:25.470 Or you can use your cell phone 101 00:04:25.470 --> 00:04:27.930 to go ahead and have that read out loud audibly. 102 00:04:27.930 --> 00:04:29.670 And again, there's no charge for this. 103 00:04:29.670 --> 00:04:32.100 If you need the device, we ship it free. 104 00:04:32.100 --> 00:04:33.510 You keep it as long as you need it. 105 00:04:33.510 --> 00:04:35.520 We just ask you return it to us 106 00:04:35.520 --> 00:04:36.990 whenever you're done with it. 107 00:04:36.990 --> 00:04:39.210 Another option that we offer 108 00:04:39.210 --> 00:04:41.790 for people who do have some usable vision 109 00:04:41.790 --> 00:04:43.860 is large print labels. 110 00:04:43.860 --> 00:04:45.270 Those are in a booklet style, 111 00:04:45.270 --> 00:04:48.720 so they're securely attached to that prescription bottle. 112 00:04:48.720 --> 00:04:51.453 And has all the, just like ScripTalk, 113 00:04:51.453 --> 00:04:56.070 it has your doctor's name, your dosage, your instructions, 114 00:04:56.070 --> 00:05:00.900 your warnings, your refill, and all that good stuff. 115 00:05:00.900 --> 00:05:02.280 And then for those individuals 116 00:05:02.280 --> 00:05:05.640 who maybe English isn't their first language, 117 00:05:05.640 --> 00:05:08.490 we offer dual language labels, 118 00:05:08.490 --> 00:05:10.950 which again is a booklet style that's attached. 119 00:05:10.950 --> 00:05:12.840 It has both English 120 00:05:12.840 --> 00:05:15.120 and then one of twenty-five different languages 121 00:05:15.120 --> 00:05:17.130 we can translate into. 122 00:05:17.130 --> 00:05:19.740 And then of course we do braille. 123 00:05:19.740 --> 00:05:21.450 It is a contracted braille, 124 00:05:21.450 --> 00:05:22.710 so it's more of a cheat sheet 125 00:05:22.710 --> 00:05:25.830 as to what's in that medication. 126 00:05:25.830 --> 00:05:28.110 And a lot of people will get ScripTalk 127 00:05:28.110 --> 00:05:30.300 in conjunction with that because they want to hear 128 00:05:30.300 --> 00:05:32.880 all that information out loud then, 129 00:05:32.880 --> 00:05:34.980 which the braille is only again, a cheat sheet. 130 00:05:34.980 --> 00:05:38.340 And then for those who are on the stronger medications, 131 00:05:38.340 --> 00:05:41.220 we have the controlled substance safety labels, 132 00:05:41.220 --> 00:05:42.870 which again follows our format. 133 00:05:42.870 --> 00:05:45.930 It's a booklet style that's attached to that bottle. 134 00:05:45.930 --> 00:05:47.880 And then the cool thing about that one 135 00:05:47.880 --> 00:05:51.060 is it has a QR code on it that you can scan. 136 00:05:51.060 --> 00:05:53.250 It just drives home some of those risks 137 00:05:53.250 --> 00:05:55.050 associated with that medication, 138 00:05:55.050 --> 00:05:59.250 like taking it at nighttime before bed, taking it with food, 139 00:06:00.570 --> 00:06:01.830 you know, those kinds of things. 140 00:06:01.830 --> 00:06:03.990 Just to help you be a little bit safer 141 00:06:03.990 --> 00:06:06.960 because some of those, there's a lot of risks, 142 00:06:06.960 --> 00:06:08.940 more of your opioids and things like that 143 00:06:08.940 --> 00:06:10.437 that would be associated with that. 144 00:06:10.437 --> 00:06:13.110 So, I think that covers the highlights. 145 00:06:13.110 --> 00:06:13.950 Absolutely. 146 00:06:13.950 --> 00:06:18.900 And it sounds like there are options really for everyone, 147 00:06:18.900 --> 00:06:20.970 whether you're into technology, 148 00:06:20.970 --> 00:06:23.010 whether you want to have it read out to you. 149 00:06:23.010 --> 00:06:26.250 I love the fact that if you're getting braille, 150 00:06:26.250 --> 00:06:29.377 you can also kind of supplement that with, 151 00:06:29.377 --> 00:06:32.580 "I want to just have a quick read 152 00:06:32.580 --> 00:06:34.740 of what this medication is, 153 00:06:34.740 --> 00:06:36.210 and I can do that in braille, 154 00:06:36.210 --> 00:06:38.400 but if I want that extra information, 155 00:06:38.400 --> 00:06:41.400 it's available in another way." 156 00:06:41.400 --> 00:06:45.480 So, Monica, you are low vision yourself, 157 00:06:45.480 --> 00:06:50.480 and you also work with people who are blind 158 00:06:50.490 --> 00:06:51.960 or have low vision. 159 00:06:51.960 --> 00:06:56.310 I'm wondering, what did you do before ScripTalk 160 00:06:56.310 --> 00:06:58.500 was available and was there ever a time 161 00:06:58.500 --> 00:07:01.740 where either you or maybe somebody that you know, 162 00:07:01.740 --> 00:07:04.920 that you work with had a situation 163 00:07:04.920 --> 00:07:08.490 where having that information on the label was essential, 164 00:07:08.490 --> 00:07:10.680 but you didn't have access to it, 165 00:07:10.680 --> 00:07:13.590 so you're kind of in an unsafe situation? 166 00:07:13.590 --> 00:07:16.406 Well, the population that I mostly work with 167 00:07:16.406 --> 00:07:17.550 are seniors. 168 00:07:17.550 --> 00:07:20.820 Seniors do not always have smartphones. 169 00:07:20.820 --> 00:07:24.090 Seniors are not always willing to make changes 170 00:07:24.090 --> 00:07:25.530 in their lifestyle. 171 00:07:25.530 --> 00:07:30.240 But for me to introduce them to ScripTalk 172 00:07:30.240 --> 00:07:32.250 because I was at a convention 173 00:07:32.250 --> 00:07:36.270 and that was where I got hands-on 174 00:07:36.270 --> 00:07:41.270 to various different type of label readers. 175 00:07:41.700 --> 00:07:44.640 And I chose En-Vision America 176 00:07:44.640 --> 00:07:46.710 because to me it was the simplest 177 00:07:46.710 --> 00:07:49.950 and probably the most cost-effective way 178 00:07:49.950 --> 00:07:52.890 because the others were something 179 00:07:52.890 --> 00:07:56.610 that was actually physically attached to a bottle 180 00:07:56.610 --> 00:07:59.070 that would probably cost a pharmacy more, 181 00:07:59.070 --> 00:08:02.100 and then they would hesitate to move forward with it. 182 00:08:02.100 --> 00:08:06.150 Because when I saw this, I thought, yes, this is awesome. 183 00:08:06.150 --> 00:08:08.280 This will work for people. 184 00:08:08.280 --> 00:08:11.820 And my seniors don't need a smartphone 185 00:08:11.820 --> 00:08:14.010 if they don't have one, they don't need that. 186 00:08:14.010 --> 00:08:16.110 It's just, it's so easy. 187 00:08:16.110 --> 00:08:18.990 But the biggest drawing point for me, 188 00:08:18.990 --> 00:08:21.960 for my consumers was it was free. 189 00:08:21.960 --> 00:08:25.770 I love to introduce people to resources that are free. 190 00:08:25.770 --> 00:08:28.830 And ScripTalk is a free service, 191 00:08:28.830 --> 00:08:31.710 and I think that is the most important thing. 192 00:08:31.710 --> 00:08:34.260 And there are clients that I've had 193 00:08:34.260 --> 00:08:37.590 that have had their own systems, and I clearly, 194 00:08:37.590 --> 00:08:41.370 when they show me, it's like, "Oh, this is dangerous." 195 00:08:41.370 --> 00:08:43.680 This is very dangerous depending upon, 196 00:08:43.680 --> 00:08:48.570 they depend upon the pill shape and color of the pill. 197 00:08:48.570 --> 00:08:52.260 Medication changes rapidly, 198 00:08:52.260 --> 00:08:56.190 and you cannot depend upon those kind of resources 199 00:08:56.190 --> 00:08:58.380 to get by in life, 200 00:08:58.380 --> 00:09:01.680 that this is your true medication for your heart 201 00:09:01.680 --> 00:09:03.510 or whatever it may be. 202 00:09:03.510 --> 00:09:05.220 That's so a good point, Monica. 203 00:09:05.220 --> 00:09:06.480 I know when I go to the doctor, 204 00:09:06.480 --> 00:09:09.150 a lot of times I'm on one generic and they switch me. 205 00:09:09.150 --> 00:09:11.310 My pharmacist switches me to another generic, 206 00:09:11.310 --> 00:09:12.660 and it's a different looking pill. 207 00:09:12.660 --> 00:09:15.930 It feels different in my hands so it's kind of scary. 208 00:09:15.930 --> 00:09:17.700 No, you cannot depend upon that. 209 00:09:17.700 --> 00:09:21.870 And I got to say I'm a senior myself. 210 00:09:21.870 --> 00:09:26.610 You're kind of stuck in your ways, and this is how it is. 211 00:09:26.610 --> 00:09:28.740 No, it is not how it is. 212 00:09:28.740 --> 00:09:30.900 Using a device like this, 213 00:09:30.900 --> 00:09:33.690 reading the whole thing on your bottle. 214 00:09:33.690 --> 00:09:36.277 And then I have the person that will say to me, 215 00:09:36.277 --> 00:09:38.070 "Oh, but my husband helps me. 216 00:09:38.070 --> 00:09:41.370 Oh, my daughter comes over weekly and fills my thing." 217 00:09:41.370 --> 00:09:44.010 If your husband has to go to the nursing home, 218 00:09:44.010 --> 00:09:46.200 you are still in your own home 219 00:09:46.200 --> 00:09:50.490 and your daughter is on a cruise, who is going to help you? 220 00:09:50.490 --> 00:09:52.950 Your neighbor maybe can't see either 221 00:09:52.950 --> 00:09:55.350 or hear or whatever it may be. 222 00:09:55.350 --> 00:09:58.380 You have to have plan B set in place. 223 00:09:58.380 --> 00:10:00.450 Plan B is this. 224 00:10:00.450 --> 00:10:03.720 It's a label reader that's easy to use. 225 00:10:03.720 --> 00:10:05.910 Turn it on, put the bottle on top, 226 00:10:05.910 --> 00:10:08.790 it's going to tell you everything on that whole bottle. 227 00:10:08.790 --> 00:10:10.470 It can't get simpler than that. 228 00:10:10.470 --> 00:10:13.080 Or use your smartphone if you have one, 229 00:10:13.080 --> 00:10:15.120 but it is just so easy and it's free. 230 00:10:15.120 --> 00:10:17.913 That's the two selling points for me. 231 00:10:19.020 --> 00:10:21.605 And do people listen to that? 232 00:10:21.605 --> 00:10:24.690 When you talk about this, I guess for both of you, 233 00:10:24.690 --> 00:10:29.160 I know that some people are really resistant to change. 234 00:10:29.160 --> 00:10:32.880 Like you said earlier, Monica, people get set in their ways 235 00:10:32.880 --> 00:10:37.140 and they're thinking, "Well, if I just squint really hard, 236 00:10:37.140 --> 00:10:39.450 I can still see what's on the bottle. 237 00:10:39.450 --> 00:10:43.590 Or if I just get used to the shape of the pill, 238 00:10:43.590 --> 00:10:47.070 I will be just fine or what have you." 239 00:10:47.070 --> 00:10:49.620 So are there things that you can say 240 00:10:49.620 --> 00:10:52.410 to kind of talk them through that resistance 241 00:10:52.410 --> 00:10:57.410 for whatever reason they don't want to get this, 242 00:10:58.260 --> 00:10:59.730 even if it's free. 243 00:10:59.730 --> 00:11:01.830 Are there things that you can say to them 244 00:11:01.830 --> 00:11:05.077 that tend to work really well in convincing them, 245 00:11:05.077 --> 00:11:08.052 "You know, maybe this isn't going to be so bad?" 246 00:11:08.052 --> 00:11:10.368 I have a lot of tactics, but mostly 247 00:11:10.368 --> 00:11:11.451 I just show them. 248 00:11:11.451 --> 00:11:14.970 I just show them it and they can see for themselves. 249 00:11:14.970 --> 00:11:18.630 They can be hands on, they can feel it, they can hear it. 250 00:11:18.630 --> 00:11:21.210 The volume is very good. 251 00:11:21.210 --> 00:11:22.500 So, for hearing impaired, 252 00:11:22.500 --> 00:11:25.500 which a lot of times goes along with vision impairment, 253 00:11:25.500 --> 00:11:26.857 and I just show them. 254 00:11:26.857 --> 00:11:29.190 "Hey, now isn't this simple?" 255 00:11:29.190 --> 00:11:33.810 Because if Johnny is gone for the night, he's working, 256 00:11:33.810 --> 00:11:37.680 and you got this prescription delivered to you 257 00:11:37.680 --> 00:11:39.060 and you are sick. 258 00:11:39.060 --> 00:11:40.230 You're not feeling well, 259 00:11:40.230 --> 00:11:42.980 you cannot remember how many you were supposed to take now. 260 00:11:42.980 --> 00:11:45.000 Do you want to just take a handful? 261 00:11:45.000 --> 00:11:45.990 I don't think so. 262 00:11:45.990 --> 00:11:47.790 You want to take as directed, 263 00:11:47.790 --> 00:11:49.470 so put it on your little thing here 264 00:11:49.470 --> 00:11:52.320 and it'll tell you exactly how many to take right now. 265 00:11:52.320 --> 00:11:55.590 And you don't have to depend on anyone. 266 00:11:55.590 --> 00:11:56.820 And it's available. 267 00:11:56.820 --> 00:12:00.060 You don't have to use it every day, but it's there. 268 00:12:00.060 --> 00:12:01.680 It's available. 269 00:12:01.680 --> 00:12:06.090 So, what about the logistics of all of this? 270 00:12:06.090 --> 00:12:10.020 What do people need to do to get started? 271 00:12:10.020 --> 00:12:12.450 And Jenna, I guess I'll direct that one to you. 272 00:12:12.450 --> 00:12:15.300 People, you know, they may have their pharmacy 273 00:12:15.300 --> 00:12:17.250 that they currently go to, 274 00:12:17.250 --> 00:12:20.130 and that pharmacy may not know a single thing 275 00:12:20.130 --> 00:12:23.040 about En-Vision America or ScripTalk or any of it. 276 00:12:23.040 --> 00:12:27.180 So, what do people do to get the ball rolling? 277 00:12:27.180 --> 00:12:29.255 The easiest thing folks can do once 278 00:12:29.255 --> 00:12:30.571 they hear about this, 279 00:12:30.571 --> 00:12:32.850 and they decide that they want accessible labels 280 00:12:32.850 --> 00:12:36.360 is just to directly give us a call at En-Vision America. 281 00:12:36.360 --> 00:12:41.340 Our phone number is 1-800-890-1180. 282 00:12:41.340 --> 00:12:45.000 We have a wonderful patient care advocate team 283 00:12:45.000 --> 00:12:48.870 that works the phones, business hours all week long. 284 00:12:48.870 --> 00:12:51.990 We do the work behind the scenes. 285 00:12:51.990 --> 00:12:55.050 We find out what your pharmacy is, 286 00:12:55.050 --> 00:12:59.100 and we can see if it's available at that pharmacy. 287 00:12:59.100 --> 00:13:02.370 If it is not, we will definitely talk to that pharmacy 288 00:13:02.370 --> 00:13:04.830 and we will educate them and we will do our best 289 00:13:04.830 --> 00:13:06.480 to bring them on board. 290 00:13:06.480 --> 00:13:09.330 We can also recommend a pharmacy that's near you. 291 00:13:09.330 --> 00:13:12.090 If for some reason your pharmacy doesn't offer it, 292 00:13:12.090 --> 00:13:13.640 there's usually another pharmacy 293 00:13:13.640 --> 00:13:15.510 in your community that does. 294 00:13:15.510 --> 00:13:18.120 For example, we're in all Walmarts 295 00:13:18.120 --> 00:13:19.650 across the retail counter. 296 00:13:19.650 --> 00:13:21.750 All you have to do is go in and ask for it. 297 00:13:21.750 --> 00:13:25.380 Now, if they don't know, remember, Walmart is a big company 298 00:13:25.380 --> 00:13:27.570 and not every retail counter has it 299 00:13:27.570 --> 00:13:29.340 until somebody's asked for it, 300 00:13:29.340 --> 00:13:32.010 so they don't realize that they can offer it to you. 301 00:13:32.010 --> 00:13:33.900 That's again, call us. 302 00:13:33.900 --> 00:13:35.370 We know the corporate side, 303 00:13:35.370 --> 00:13:36.930 we talk behind the scenes to them, 304 00:13:36.930 --> 00:13:38.700 and we'll help get you set up. 305 00:13:38.700 --> 00:13:41.430 You know, most of the big mail orders do it. 306 00:13:41.430 --> 00:13:46.430 I know Express Scripts does, Optum Rx, Kaiser Permanente. 307 00:13:46.800 --> 00:13:49.860 A lot of the grocery stores, Hy-Vee, Meijer, 308 00:13:49.860 --> 00:13:52.590 Publix, if you're in the south and Florida, 309 00:13:52.590 --> 00:13:57.590 you know Rite Aid, Sam's Club, CVS has a spoken RX version, 310 00:13:57.870 --> 00:14:00.630 which I know you have talked about as well. 311 00:14:00.630 --> 00:14:01.530 Wegmans. 312 00:14:01.530 --> 00:14:04.800 It's also in all the veteran affairs 313 00:14:04.800 --> 00:14:06.540 throughout the country as well. 314 00:14:06.540 --> 00:14:09.210 So that one is available too. 315 00:14:09.210 --> 00:14:10.860 So basically, what happens 316 00:14:10.860 --> 00:14:13.710 is we get you set up at your pharmacy 317 00:14:13.710 --> 00:14:15.480 and then they'll get your information, 318 00:14:15.480 --> 00:14:17.790 and they'll flag you as a ScripTalk user. 319 00:14:17.790 --> 00:14:21.180 And then they send us a simple form if you want the device. 320 00:14:21.180 --> 00:14:24.090 We don't have access to any of your prescriptions 321 00:14:24.090 --> 00:14:25.830 or your medical information, 322 00:14:25.830 --> 00:14:27.150 but we're going to follow up with you. 323 00:14:27.150 --> 00:14:29.340 We will get your information 324 00:14:29.340 --> 00:14:31.530 and then we'll ship out this free device for you 325 00:14:31.530 --> 00:14:33.810 that you can have as long as you need it, again. 326 00:14:33.810 --> 00:14:36.630 And then we just follow up with you periodically. 327 00:14:36.630 --> 00:14:39.120 I think it's once every six months. 328 00:14:39.120 --> 00:14:40.230 And then once you're set up, 329 00:14:40.230 --> 00:14:41.580 we'll also follow up with you 330 00:14:41.580 --> 00:14:43.860 just to make sure everything's going smoothly 331 00:14:43.860 --> 00:14:47.010 so if there's any issues, we always want to hear about it. 332 00:14:47.010 --> 00:14:50.610 We're here to make this as simple as possible, so. 333 00:14:50.610 --> 00:14:54.000 And the other thing I can note too is if you are tech-savvy, 334 00:14:54.000 --> 00:14:58.230 you can go to our website, En-VisionAmerica.com, 335 00:14:58.230 --> 00:15:01.200 scroll to the very bottom of that homepage, 336 00:15:01.200 --> 00:15:02.880 and there's a pharmacy lookup. 337 00:15:02.880 --> 00:15:05.430 It'll even let you, it will automatically know 338 00:15:05.430 --> 00:15:07.650 your zip code, and it can pull up 339 00:15:07.650 --> 00:15:10.950 within a 10, 15, 25-mile radius, 340 00:15:10.950 --> 00:15:13.110 and it'll show you all the pharmacies around you 341 00:15:13.110 --> 00:15:14.460 that do offer it. 342 00:15:14.460 --> 00:15:15.510 That's excellent. 343 00:15:15.510 --> 00:15:17.790 And I think the best part of that is that 344 00:15:17.790 --> 00:15:21.300 is that it sounds like if there are roadblocks, 345 00:15:21.300 --> 00:15:23.850 you know, sometimes pharmacies don't know things 346 00:15:23.850 --> 00:15:26.370 or they're overworked and understaffed 347 00:15:26.370 --> 00:15:30.750 and it can be problematic to keep calling and calling 348 00:15:30.750 --> 00:15:32.580 and going, "Where's my ScripTalk?" 349 00:15:32.580 --> 00:15:34.950 It sounds like all of those things 350 00:15:34.950 --> 00:15:37.440 are really handled behind the scenes. 351 00:15:37.440 --> 00:15:42.440 So, the patient gets things started, and then after that, 352 00:15:43.050 --> 00:15:47.100 it's a conversation between En-Vision America 353 00:15:47.100 --> 00:15:48.150 and the pharmacy. 354 00:15:48.150 --> 00:15:51.090 And eventually you get your device, 355 00:15:51.090 --> 00:15:53.760 or you get your app and right there 356 00:15:53.760 --> 00:15:57.120 you have accessible medication without having to, 357 00:15:57.120 --> 00:15:59.880 sometimes it feels interminable, you know, 358 00:15:59.880 --> 00:16:02.550 going back and forth with pharmacies 359 00:16:02.550 --> 00:16:04.050 and bureaucracy and such. 360 00:16:04.050 --> 00:16:07.830 So, it's good to see that that is not an issue. 361 00:16:07.830 --> 00:16:10.440 We do our best to make it as easy as possible. 362 00:16:10.440 --> 00:16:11.730 Absolutely. 363 00:16:11.730 --> 00:16:14.700 Is there anything that either of you 364 00:16:14.700 --> 00:16:17.730 would say to somebody 365 00:16:17.730 --> 00:16:22.080 who's thinking about contacting En-Vision America right now, 366 00:16:22.080 --> 00:16:24.240 or they're thinking about doing this, 367 00:16:24.240 --> 00:16:27.510 but they're still kind of on the fence? 368 00:16:27.510 --> 00:16:30.360 Yes, I do have a good thought on this one. 369 00:16:30.360 --> 00:16:32.750 I always say, don't wait for tomorrow, 370 00:16:32.750 --> 00:16:34.440 so you want to be prepared. 371 00:16:34.440 --> 00:16:37.650 You want to be prepared in case your eyes 372 00:16:37.650 --> 00:16:40.680 are not intact that day. 373 00:16:40.680 --> 00:16:43.110 Your environment makes a huge difference 374 00:16:43.110 --> 00:16:45.960 of how you see from day to day. 375 00:16:45.960 --> 00:16:49.500 Be prepared, have this as your plan B, 376 00:16:49.500 --> 00:16:52.467 because you don't want to wait till tomorrow 377 00:16:52.467 --> 00:16:55.170 and tomorrow you can't read it. 378 00:16:55.170 --> 00:16:57.480 Certainly, thanks so much for that, Monica. 379 00:16:57.480 --> 00:17:00.000 Jenna, any final thoughts from you 380 00:17:00.000 --> 00:17:02.700 that you'd leave the listeners with before we go? 381 00:17:02.700 --> 00:17:05.520 So, anything that we can do to help, 382 00:17:05.520 --> 00:17:08.850 even if you just have questions and you're on the fence, 383 00:17:08.850 --> 00:17:10.440 please just give us a call 384 00:17:10.440 --> 00:17:12.210 and we'll talk you through the options. 385 00:17:12.210 --> 00:17:13.980 And if you're not ready, you're not ready. 386 00:17:13.980 --> 00:17:15.450 We're not going to make you do anything 387 00:17:15.450 --> 00:17:16.320 you don't want to want to do, 388 00:17:16.320 --> 00:17:18.030 but we do want to talk to you 389 00:17:18.030 --> 00:17:20.940 about what's available and what we can do to help you 390 00:17:20.940 --> 00:17:24.030 just be a little bit more safe and independent at home. 391 00:17:24.030 --> 00:17:26.250 And it actually is a win-win situation. 392 00:17:26.250 --> 00:17:29.640 So, if there's ever any hesitation, it's out there, 393 00:17:29.640 --> 00:17:32.160 it's available, take advantage of it. 394 00:17:32.160 --> 00:17:33.930 There's not a lot of things free in the world, 395 00:17:33.930 --> 00:17:35.880 and this is one of them. 396 00:17:35.880 --> 00:17:38.910 Well, thank you both so much for stopping by 397 00:17:38.910 --> 00:17:41.460 and sharing this information with us 398 00:17:41.460 --> 00:17:43.170 and just sharing your passion 399 00:17:43.170 --> 00:17:46.050 for making sure that people have what they need 400 00:17:46.050 --> 00:17:48.510 to be as independent as they can be. 401 00:17:48.510 --> 00:17:51.180 We will have information in the show notes 402 00:17:51.180 --> 00:17:55.050 about how to get in touch with En-Vision America. 403 00:17:55.050 --> 00:17:56.820 So, check that out. 404 00:17:56.820 --> 00:17:59.370 And thank you both again for stopping by 405 00:17:59.370 --> 00:18:01.530 and thank you all so much for listening. 406 00:18:01.530 --> 00:18:02.670 Thank you for having us. 407 00:18:02.670 --> 00:18:06.545 Thank you Ricky, we appreciate you and 408 00:18:06.545 --> 00:18:08.250 your audience. 409 00:18:08.250 --> 00:18:09.810 Got something to say? 410 00:18:09.810 --> 00:18:12.870 Share your thoughts about this episode of Hadley Presents 411 00:18:12.870 --> 00:18:15.450 or make suggestions for future episodes. 412 00:18:15.450 --> 00:18:17.100 We'd love to hear from you. 413 00:18:17.100 --> 00:18:21.360 Send us an email at podcast@hadley.edu. 414 00:18:21.360 --> 00:18:26.360 That's P-O-D-C-A-S-T@hadley.edu. 415 00:18:26.610 --> 00:18:29.617 Or leave us a message at 847-784-2870. 416 00:18:33.030 --> 00:18:34.143 Thanks for listening.