Hadley staff and volunteers are inspired by and dedicated to carrying out the organization's mission to empower those with vision loss to thrive.
At the same time, we focus considerable effort on the professional and personal development of our team. As an innovative and progressive non-profit, we embrace the following values:
- We listen first. Everyone deserves to be heard and understood.
- We aren't afraid to be ourselves and openly share our unique perspectives.
- We do better together --- applying our diverse talents and experiences to a common goal.
- Growth rarely happens when we're comfortable. We encourage each other to think big and take action.
- Time together matters. We thrive when we trust in, learn from, and laugh with each other.
Hadley offers competitive salaries and a superior benefits package. We are an equal opportunity employer and actively support a diverse and inclusive work environment.
Social Support Specialist
Join our team and make a difference with your social service skills. We are currently seeking a full-time, hybrid/onsite team member for our Winnetka, IL team.
Responsibilities include:
- Answer phone calls, chats, and emails from Hadley’s audience.
- Engage with Hadley’s audience with a warm, welcoming, and empathic tone to understand how we can best meet their needs.
- Possess an in-depth, comprehensive understanding of Hadley’s offerings to be able to guide conversations.
- Understand the social and emotional impact of vision loss to better understand and relate to Hadley’s audience.
- Log and document all interactions.
Job requirements include ability to work individually and collaboratively in a team, strong communication and listening skills, strong writing skills, a continuous improvement mindset, strong organization and problem-solving skills and commitment to Hadley’s mission and values. Proficiency in Microsoft Office Suite, Salesforce, Zoom and Microsoft Teams preferred. College degree required, masters preferred. College degree in social work, psychology or related field.
Hadley is committed to diversity and inclusion and is an equal opportunity employer
To apply, send resume to [email protected]