Ed Haines: Anyone who's been through a power outage knows how frustrating it is to search for a utility company's phone number.
Coping with emergencies effectively means knowing how to quickly contact the people and the systems we need for help. You know what essential information we need, but we often haven't put that knowledge into practice. In other words, our important emergency contact information is all over the place and not collected into one easy to access list.
Often, we don't have an organized system. We have some phone numbers in our address book. Some are on the refrigerator. Sometimes we have to find numbers on the internet, and that's not always an option during a power outage when your router is down.
Having things all over the place ends up not being very helpful. It's important to have all our information immediately ready and accessible to everyone in the household. Now let's talk about some of the obvious emergency contact information we need. And don't worry, we'll be having templates available as a resource for you to easily create your own list.
Now that you've had a chance to learn a bit with us, we'd like to learn more about you. Your name, email address, how you heard about Hadley, and your relationship to vision loss. Learning more will give us a better understanding of how to personalize Hadley just for you.
And don't worry, everything you share with us online will be kept safe and secure. Of course, if you'd prefer to talk through these questions, we're just a phone call away at 800-323-4238.
Taking these few steps saves your preferences so you can continue right where you left off and track your progress every time you log on. Plus, it connects you to the Hadley community and helps sustain our funding to keep Hadley free of charge. And last but not least, it gives you direct access to experts, like me. Now, where were we?